Get Support
We’re here to help
We provide accessible support for Deaf individuals who need help with communication, understanding information, or accessing services.
Our aim is to remove barriers and make information clear, simple, and easy to understand.
How we can help
Working together with organizations to build a more inclusive and accessible world for the Deaf community.
Benefits & Forms
- Help understanding benefit letters
- Support completing forms
- Explaining information in simple English or BSL
Communication Support
- Help understanding benefit letters
- Support completing forms
- Explaining information in simple English or BSL
Advocacy Support
- Help preparing for appointments
- Support understanding outcomes
- Guidance on next steps
General Advice
- Help finding the right service or organisation
- Clear explanations of available options
- Signposting to trusted organisations such as RNID and British Deaf Association
How it works
Book a session
Choose a time that suits you
Meet your advisor
Via BSL video, chat, or email
Receive support
We help you understand and take next steps
Book Support
Choose the support you need and book a session with our Deaf Support Advisor team. We will help you understand, communicate, and take next steps.
Accessibility
- BSL-friendly communication
- Clear and simple English
- No phone calls required
- Flexible communication options
Important Information
- We provide guidance and support, not legal advice
- We do not replace official services
- We may refer users to organisations such as Citizens Advice or other services, including legal advice, where appropriate. The Deaf Support Advisor service will continue to provide communication support and guidance, including helping users access and communicate with external services where needed.
Need help?
We are here to support the Deaf community and reduce communication barriers.
